Pack & Send

Anything, anywhere: delivering business success and personal freedom

We are the UK’s leading packing and shipping specialists providing an end-to-end proposition for businesses and individuals since 2009. We are looking for enthusiastic people to fully exploit our established and enhanced business model.

PACK & SEND is a unique proposition that can pack and deliver any item to any location. Our internationally renowned franchise, launched in Australia over 25 years ago.

In the rapidly growing £70bn logistics industry, which generates around 5% of GDP, we’re extremely proud to call ourselves the leading packaging and shipping specialist franchise in the UK.

What our franchisees do:

Our franchisees usually start as owner-operators of their franchise, building a team to manage the needs of their customers. You satisfy the needs of businesses and private clients by providing the very best solution when they’re sending items. Here’s just a few things your business will cover:

• Professional packing services
• Wide range of delivery options
• Comprehensive loss/damage cover
• Flexible and bespoke solutions
• Customs/import document assistance

And here’s the best part: you don’t need to have any freight or logistics experience as we teach you all about that in our specialised training programme. You’ve just got to be a team player who is sales-focused with a no-limits attitude.

Could this be you?

The full package:

Your PACK & SEND journey will involve an eight-week training programme supporting you through your first year of business. The franchise package comprises 21 key components to make your business a success, including an exclusive trading territory, your store fit-out and equipment, marketing resources, financial management and freight warranty policies.

At launch, an expert will join you in your service centre for the first month. They be on hand to help so you can get up to speed on maximising sales and customer satisfaction.

We also offer two guarantees to our franchisees:

• Year 1 brand lead guarantee – we guarantee a defined number of leads with the opportunity to secure long-term repeat customers
• Year 1 marketing support guarantee – whatever you spend on marketing, we will match it (up to a maximum of £6,000).

You would have access to:

• The exclusive PACK & SEND point-of-sale system – GMx. It helps with calculating packaging and freight costs, comparing competitor prices and saving, storing and retrieving customer information. On average, it saves our franchisees two days a month compared to traditional systems requiring multiple points of data input.
• Our intranet site – Packnet – with resources including your operations manual, price lists, supplier information, benchmarking reports etc.
• Our quality supplier relationships with major logistics brands.

Investment:

Our initial franchise fee is £29,500 but you will need to budget for your service centre fit-out and working capital. The total budget required to open a PACK & SEND store is in the region of £120,000 – 135,000. On that basis, we advise new franchisees will need around £50,000 – £60,000 liquid capital. Up to 70% funding support is available through high-street banks subject to personal circumstances.